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Akhtaboot
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Customer Support Intern

Job Description and Requirements

We are looking for a motivated and disciplined candidate to join our Customer Support team. As a Customer Support Intern the candidate will provide customer service and assistance to the users through phone and email.

 

Job Responsibilities:

 

  • Follow up with all clients.
  • Maintain client records by updating their account information on the system.
  • Handle complaints, suggestions and inquires via email.
  • Edit job descriptions or posts when requested by clients.
  • Follow up with clients and ensure they're consuming their yearly credits.
  • Provide accurate information to the customers in a clear, courteous and professional manner.
  • Assist the Customer Support supervisor in all related matters.

 

Job Requirements:

 

  • Bachelor’s degree in any relevant filed.
  • Excellent command of both Arabic and English.
  • Good writing skills.
  • Excellent communication skills.
  • Positive attitude.
  • Able to report and solve issues promptly.
  • Can handle workload and pressure.
  • This is a 3 months’ unpaid internship opportunity.